
Roadside Assistance
Plenty of the calls we take do not need a tow at all. They need a jump, a spare on the hub, a door opened, or a technician who can actually find the problem. Crossroads Automotive & Towing handles all of that across Fairfield and Franklin Counties, and if it turns out the vehicle does need to move, the truck is already there.
Our Roadside Services
Jumpstarts
We get your engine running and then tell you whether the battery is holding a charge or about to strand you again a few miles down the road. A jump that gets you three blocks is not a fix, and you should know which one you have before you drive off.
Tire Changes
We swap your flat for your spare, working from the side away from traffic wherever the position allows, with proper jack points and correct torque on the lug nuts. We check the pressure in your spare before we leave, because trunk spares are soft more often than not.
Lockouts
Keys on the seat, in the trunk, or locked in with the engine running. We open the vehicle with proper lockout tools that will not damage the paint, the weatherstripping, or the wiring packed into a modern door panel. We will ask you to show the vehicle is yours before we open it.
On-Site Mechanic Work
This is the one most towing companies cannot offer. Our technicians can diagnose what is actually wrong and handle a range of repairs right where the vehicle sits, which frequently means no tow, no shop visit, and no second bill. When the job is genuinely bigger than roadside work, we will tell you plainly and tow you from the same visit.
*If a child or pet is locked in the vehicle, call 911 first, then call us and say so when you reach us.
One Call Instead of Two
The usual roadside experience is a company that can do exactly one thing. If the jump does not hold or the tire is beyond a spare, you start over with a second call and a second wait.
That is not how this works. Diagnosis, repair, and towing all come from the same truck, so whatever the problem turns out to be, you are already talking to the people who can finish it.
Call for your FREE towing quote!
Open late on weekdays and 24/7 on weekends.

